International SOS Launches Digital Consultation Service from Aberdeen Health Centre

Published Mar 30, 2017
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International SOS - Dr Shirley Kong
Senior Medical Officer, International SOS, Dr Shirley Kong, (photo: International SOS)

International SOS, medical and travel security risk services company, has introduced a new Digital Consultation Service which safeguards patient health and wellbeing while reducing operational costs. The secure telemedicine platform, performed from the Aberdeen Health Centre, provides video conferencing to perform return to work and routine occupational health consultations, which are often required by international oil and gas firms.

Dr Shirley Kong, Senior Medical Officer at the International SOS, says, “It can be time-consuming for a patient to physically attend a consultation appointment, particularly if they have to take time between assignments to travel to the clinic. Digital Consultations prioritise patient wellbeing and safety regardless of geographical distance as well as offering cost efficiencies for organisations. Digital Consultations also allow us to implement clear consistency and clinical governance – from the consent process to triage and clinical support.”

Patients can access the Digital Consultation Service from anywhere in the world to securely and easily communicate with a medical specialist. The service can be accessed on a range of mobile devices such as smartphones and tablets, as well as laptops and PCs, and in low bandwidth areas.

Utilising software that provides end-to-end digital data encryption, the service is fully secure and compliant with the data protection and security provisions required of medical information handlers. It complies with both the USA’s Health Insurance Portability and Accountability Act (1996) and the UK’s Data Protection Act (1998) legislation and ensures full patient confidentiality.

The Digital Consultations Service works seamlessly with a suite of medical services for patients who may require more than a video conferencing appointment for occupational health purposes or before returning to work.

Dr Michael Braida, Regional Medical Director at International SOS, says, “The International SOS Digital Consultations Service is a welcome development as it ensures unparalleled health and safety measures can exist alongside efficient resource allocation.”

A video describing the new service in detail may be seen at

Tags: International SOS


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